24/7 Support and Service to Keep Your Mission Critical Systems Running
Contact Us: 800-324-6367
Contact PEI now for 24/7 Nationwide Support.
Need help with ongoing maintenance and support, emergency repair, disaster recovery, replacement and more for your power protection or environmental control systems? PEI is here for you around the clock to keep your systems running. Our exceptional support includes:
Dedicated Account Managers
Your dedicated PEI Account Manager is committed to understanding your company’s unique needs and making sure they are met. In fact, every account manager at PEI undergoes ongoing training to ensure optimum support for our customers and receives regular reviews to ensure customers are completely satisfied. Contact a PEI account manager at: 800-324-6367.
Nationwide 24x7 Support
With our nationwide army of Field Service Engineers, Heavy Machinery Operators, Contractors, Customer Service Technicians and In House Engineers we can often resolve your issue within one day. Request support now at: 800-324-6367 or email at: service@www.peii.com.
Factory-trained Field Service Engineers
Our field engineers have direct industry experience, many with leading equipment manufacturers such as Liebert, Powerware, and MGE, or with the US Navy's Power Program, where they received factory training and certification directly from the OEMs. Request a field technician now at: 800-324-6367 or email at: service@www.peii.com.
Emergency Repair and Disaster Recovery
You don’t need a contract with PEI to take advantage of our emergency services. Our expert technicians are available nationwide, 24/7, to help provide immediate support. Contact us now for emergency service and support, if under contract, at: 888-660-3152 or email at: service@www.peii.com.
Comprehensive Support Contracts
From single unit installations to sophisticated internal power networks, PEI provides meticulous maintenance of your mission critical systems to keep them up and running. By consolidating your maintenance with us, we can ensure fast, expert, nationwide service to maintain your entire system, including UPS's, batteries, generators, environmental controls, and more. Plus, our huge spare parts inventory enables us to access parts that are discontinued or hard to find. Talk to a PEI representative about our comprehensive service contracts at: 800-324-6367 or email at: service@www.peii.com.
Complete Line of Replacement Batteries
As you know, one bad battery in a serial line can keep your UPS from functioning properly. PEI maintains a huge selection of batteries, and we can test batteries so you only replace the ones you need. Contact us for battery replacement and testing at: service@www.peii.com.
Equipment Rental
Whether you need a unit for one day, or a turnkey system for an unspecified amount of time, PEI can provide a range of rental solutions. We also decommission, remove, transport, store or recycle your old power system, as well as install, commission, test and service our rental units. Learn more about equipment rentals at: 800-324-6367 and sales at: sales@www.peii.com.
PEI can maximize your asset recovery by de-installing and purchasing your power and environmental equipment. We can also provide trades to right-size your equipment, decrease energy expenditures, and limit capital investment. Use the links below to use our trade-in forms:
UPS equipment
HVAC equipment
Generator equipment
Power Management Equipment
Additional support information:
View our list of Product Manuals
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